Refund policy
Return and Refund Policy
We want you to be satisfied with your purchase. Returns, exchanges, and refunds are handled according to the following terms.
1. Returns and Exchanges
We accept returns and exchanges in accordance with our website's policies and applicable conditions.
2. Opened or Used Products
For product safety and hygiene reasons, opened or used products are not eligible for return or exchange.
3. Damaged or Defective Products
If your order arrives damaged or has a shipping-related issue, please contact our customer service team. Each case will be reviewed individually to determine the appropriate solution.
4. Refunds
Refund eligibility will be assessed according to our return policy and the condition of the product. If a refund is approved, the refund process and method will be communicated to the customer.
5. Contact Us
For assistance with returns, exchanges, or refunds, please contact our customer service team.
